Privacy Policy
Connecting People Pty Ltd | ABN 45 687 134 783
Effective Date: 8/7/2025
Connecting People Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information through our campaign, CallFour, and applies to users globally, including within Australia, the European Union, the United States, and other international jurisdictions.
1. Who We Are
Connecting People Pty Ltd is an Australian company dedicated to fostering human connection through initiatives like the CallFour campaign, which encourages individuals to check in with others through regular phone calls. Our mission includes promoting mental wellbeing, reducing loneliness, and building stronger communities.
2. Consent to This Policy
By accessing our website, signing up to our services, or participating in the CallFour campaign, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.
3. What Personal Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Country and region of residence
- Your nominated participation in CallFour activities (e.g., if you register, refer others, or join events)
- Demographic or voluntary survey information
- IP address and device/browser information
- Any other information you voluntarily submit via our website, forms, email, or other communications
We do not collect sensitive information such as health data.
4. How We Collect Information
We collect personal information directly from you when you:
- Visit our website or use our digital platforms
- Register for the CallFour campaign
- Subscribe to our newsletters or updates
- Participate in surveys, feedback forms, or events
- Refer others to CallFour
- Interact with us on social media or via email
We may also use cookies and similar technologies to enhance your experience and collect analytics (see section 8).
5. Why We Collect Personal Information
We use your information to:
- Register and manage your participation in Call Four
- Send updates, resources, or campaign materials
- Improve our platform, services, and user engagement
- Respond to your enquiries and provide support
- Monitor participation trends and program effectiveness
- Comply with legal obligations
- Promote our impact (using anonymised and aggregated data)
We only collect and use personal information that is reasonably necessary for our functions and activities.
6. Disclosure of Information
We may disclose your personal information:
- To trusted third-party service providers (e.g., email systems, website hosting, analytics providers)
- If you have explicitly consented to disclosure
- To legal or regulatory authorities if required by law
- To successors in case of a merger, acquisition, or restructure
We do not sell your personal information to third parties.
7. International Data Transfers
As we operate internationally, your personal data may be transferred to, stored in, or processed in countries outside of your own jurisdiction, including Australia and other locations where our service providers are located.
For users in the European Union, we take steps to ensure appropriate safeguards under the General Data Protection Regulation (GDPR), such as standard contractual clauses or reliance on adequacy decisions.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to collect data on:
- Website usage
- User preferences
- Device and browser type
- Geographic location (approximate)
We may also use third-party tools and services such as Google Analytics, MailPoet, and website plug-ins to gather anonymous usage data and deliver communications. These services may use cookies or tracking pixels. You can opt out of tracking by adjusting your browser settings.
9. Marketing Communications
If you have provided your email or phone number, we may send you occasional updates, event invitations, or impact reports related to Call Four. You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in any message or by contacting us directly.
You will continue to receive essential administrative or service-related communications even after unsubscribing from marketing.
10. Anonymised and Aggregated Data
We may use de-identified, aggregated data (which cannot personally identify you) for purposes including program evaluation, research, media reporting, or impact measurement.
11. Data Security
We implement appropriate technical and organisational security measures to protect your information from loss, misuse, unauthorised access, alteration, or disclosure. These include secure server environments, encryption where appropriate, and access restrictions to personal data.
12. Data Breach Notification
In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the appropriate regulatory authorities in accordance with the Australian Notifiable Data Breaches scheme and other applicable laws.
13. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you request deletion, we will securely dispose of your data unless retention is legally required.
14. Your Rights
Depending on your jurisdiction, you may have the following rights:
Australian users (under the Privacy Act 1988):
- Access your personal information
- Request correction of inaccurate data
- Lodge a privacy complaint
EU users (under GDPR):
- Right to access, correct, delete, or restrict your personal data
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
Other territories: We comply with relevant privacy laws in your region and will honour your rights where applicable.
15. Third-Party Links
Our website or campaign content may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing personal information.
16. Children’s Privacy
Call Four is not intended for use by children under 13 without parental or guardian consent. If we become aware of data collected from a minor without appropriate consent, we will take steps to delete it.
17. Updates to This Policy
We may update this Privacy Policy to reflect changes in law, our operations, or data practices. Updates will be posted to this page with a revised effective date. Material changes will be communicated where practicable.
18. Contact Us
If you have any questions, concerns, or requests relating to your privacy or this policy, please contact us:
Privacy Officer
Connecting People Pty Ltd
Email: contact@callfour.life
Phone: +61739168556